MOT Site Manager responsibilities

What a Site Manager is for

The Site Manager is responsible for day-to-day operation at a Vehicle Testing Station (VTS).

DVSA guidance describes how this operational role supports the AE’s broader obligation to ensure testing is carried out to the required standard.

Core Site Manager responsibilities

Typical responsibilities include:

• tester supervision and ensuring testers follow the required processes
• coordinating equipment maintenance and calibration actions
• supporting booking management workflows
• carrying out first-line quality checking and discussion of outcomes where needed

Evidence that matters

When DVSA asks questions during site assessments, the key thing is evidence that shows:

• what was checked
• what was found
• what you did next when differences were identified

If your station keeps that evidence linked to the right time periods and the right people, it’s easier to retrieve when required.

How MOT Lens fits in

MOT Lens supports Site Manager workflows by keeping station evidence organised across testers, training, assessments, quality work, and equipment (see MOT Lens for Site Managers).

FAQ

Who is responsible for the quality of MOT testing?

DVSA guidance makes it clear that the AE carries ultimate responsibility, while operational roles (including the Site Manager) support day-to-day implementation.

Does the Site Manager replace the AE?

No. The Site Manager supports operations, but the AE remains accountable for ensuring the required standards are met.

What should I record after a quality discrepancy?

Record what was checked, what the differences were, and what action you agreed so you can show corrective follow-up.

Should Site Manager evidence be digital or paper?

Either can work as long as you can retrieve the evidence for review and inspection when asked.